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askme@tienhotel.com

tel: +604 263 8116 | fax: +604 263 9116

348, Lebuh Chulia, George Town, 10200 George Town, Pulau Pinang, Malaysia

Cancellation Policy

© Copyright Tien Hotel Sdn Bhd (1167153-K)

Cancellation Policy: The guest can cancel free of charge 3 days BEFORE ARRIVAL & the guest will be charged the total prices @ full amount of they cancel IN 3 DAYS BEFORE ARRIVAL.

No Show Policy: Full amount will be charged

Credit Card Refund: All refunds required in the event of cancellations, amendments or early check out will be credited to your card within 14 business days, where applicable.